FAQ
Questions, answered.
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Getting started
You complete a short online intake about your health, medications and goals. A licensed provider from LocumTele reviews it, usually within 24 to 48 hours, and decides whether treatment is appropriate.
You complete a short online intake about your health, medications and goals. A licensed provider from LocumTele reviews it, usually within 24 to 48 hours, and decides whether treatment is appropriate.
Providers & prescriptions
A licensed nurse practitioner or physician assistant from LocumTele, licensed in your state, reviews your intake and decides whether a prescription is appropriate. If prescribed, your medication is dispensed by VSDH, a state-licensed pharmacy, and shipped to you discreetly.
A licensed nurse practitioner or physician assistant from LocumTele, licensed in your state, reviews your intake and decides whether a prescription is appropriate. If prescribed, your medication is dispensed by VSDH, a state-licensed pharmacy, and shipped to you discreetly.
Pricing & billing
You pay $0.00 when you place your order request. We then email you a secure payment link to save your card. You're charged only if a licensed provider from LocumTele approves treatment, usually within 24 to 48 hours. Your first billing date is the day treatment is approved. Not approved = not charged, and nothing ships.
You pay $0.00 when you place your order request. We then email you a secure payment link to save your card. You're charged only if a licensed provider from LocumTele approves treatment, usually within 24 to 48 hours. Your first billing date is the day treatment is approved. Not approved = not charged, and nothing ships.
Shipping
Available in 47 states + DC. We do not currently serve patients in Alaska, Mississippi or New Jersey, U.S. territories, or APO/FPO addresses. See State availability.
Available in 47 states + DC. We do not currently serve patients in Alaska, Mississippi or New Jersey, U.S. territories, or APO/FPO addresses. See State availability.
Privacy & safety
Yes. Your information is kept private and never sold. Medical answers are shared only with your care team.
Yes. Your information is kept private and never sold. Medical answers are shared only with your care team.
Care, close to the heart.
Start with a short online visit. No charge until a licensed provider approves treatment. Not approved = not charged, and nothing ships.